We built this for Creditas
This isn't a slide deck. It's a working AI agent that handles home equity and auto equity loan questions, payroll loan support, insurance inquiries, and real customer scenarios. Try it.
Try the chat agent
Ask about home equity loans, auto equity loans, payroll loans, insurance, payments, application status, or anything a Creditas customer might need help with.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the voice agent
Same AI, same knowledge -- just over the phone. Call to experience what your customers would hear when asking about loans, payments, or insurance.
(712) 624-2795US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet can deliver for Creditas
Built around real customer scenarios -- secured loan applications, payment management, insurance inquiries, and empathetic support for customers navigating complex financial products.
All channels
Same AI brain across chat, voice, email, and SMS. Customers get consistent answers about home equity loans, auto equity loans, payroll loans, or insurance -- on any channel they prefer.
24/7 availability
Customers don't wait for business hours. Lorikeet handles loan inquiries, payment questions, and application status checks around the clock -- so customers always get the support they need.
Compliance built-in
Safety controls aligned with LGPD, BACEN, and PROCON regulations. Guardrails ensure the AI never provides specific financial advice, detects vulnerable customers, and escalates appropriately.
Deep product knowledge
Home equity, auto equity, payroll loans, insurance products, corporate benefits, the Creditas Card -- the AI understands the nuances of each product and can guide customers through the details.
Customer-first design
Many customers are navigating significant financial decisions. The AI responds with empathy, explains options clearly in simple terms, and never pressures -- meeting people where they are.
Seamless handoffs
When a customer needs a human -- complex renegotiations, hardship requests, or escalations -- Lorikeet transfers the full conversation context so your team picks up without missing a beat.
How we built this for you
This demo was built from scratch for Creditas. Real logic for real customer scenarios.
Mapped your scenarios
Home equity loan applications, auto equity inquiries, payroll loan management, insurance questions, payment support -- all handled with dedicated logic tailored to your product lineup.
Added your knowledge
18 articles covering loan products, application processes, payment options, insurance, corporate benefits, regulatory information, and more -- all instantly searchable by the AI.
Set the guardrails
No unauthorized financial advice. No specific rate guarantees. LGPD-compliant data handling. Financial distress detection with empathetic responses. Every interaction stays compliant.
Ready for integrations
Chat and voice are working right now. Ready to connect to your actual customer data, loan management systems, and payment backend.
Ready to add the world's best CX AI?
Connected to your actual customer data. Handling your real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox